Calculate the availability and SLA for your Azure solution
Microsoft provides for most Azure services an Service Level Agreements (SLA), where you can find the availability for that services. The availability has a rage from 99.9% to 100% or no range at all (for some free services).
“We guarantee that 99.95% of the time, the Azure … Service will successfully receive and respond to …”
The SLA describes Microsoft’s commitments for uptime and connectivity. It is also somewhat guaranteed, i.e., it is backed financially. It shows Microsoft will refund you when it fails the SLA, but it doesn’t back your business.